Keep your Vixxo service provider profile accurate so dispatch, invoicing, and compliance information reach the right people. Some updates are handled by Service Provider Specialists; others require your Service Provider Manager.
*If you are stuck and need assistance, please call 866-988-5376 — Option 1 for invoices already submitted (payment status), Option 2 for help submitting an invoice or quote, Option 3 for VixxoLink technical support and profile updates, Option 4 for dispatch/service-request questions — or click the Submit a Ticket button at the top right.
Updates Handled by Service Provider Specialists
Contact the Service Provider Specialists team to update:
- Main phone number
- Address
- Contacts & points of escalation
- Dispatch email
- Invoices notices/remittances email
- Quotes email
- Payment information
- Certificate of insurance
- Business name
- EIN or business type
Updates Handled by Service Provider Managers
Contact your Service Provider Manager to update:
- Rates
- Coverage area
- Lines of service
How to Request an Update
Call 866-988-5376, Option 3, or submit a ticket using the Submit a Ticket button at the top right of this Help Center. Include your company name, SP number, and the specific change you need.
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